In order to get support, you need to specify your environment in your message: DaDaBIK version, browser, operating system, DBMS (e.g. Mysql 5.1.47), Web server (e.g. Apache 2.2.16).
If you have already installed DaDaBIK and your DaDaBIK version is >= 5 you can just go into the administration section of your installation, click on About/Check upgrade and paste in the support request the content of the page.
If you are reporting errors, please also include results after turning $debug_mode ON in config.php.
Without the above information the support request will not be taken into consideration