Cannot upload larger file sizes, despite being under $max_upload_file_size

[mark-lunn]

I have a strange issue when uploading files, particularly larger image files. I have followed the documentation as best I can and have the following configured in the custom config...

$enable_uploads = 1;
$allowed_file_exts_ar[0] = 'jpg';
$allowed_file_exts_ar[1] = 'gif';
$allowed_file_exts_ar[2] = 'tif';
$allowed_file_exts_ar[3] = 'tiff';
$allowed_file_exts_ar[4] = 'png';
$allowed_file_exts_mime_ar[0] = 'image/jpg';
$allowed_file_exts_mime_ar[1] = 'image/gif';
$allowed_file_exts_mime_ar[2] = 'image/tiff';
$allowed_file_exts_mime_ar[3] = 'image/tiff';
$allowed_file_exts_mime_ar[4] = 'image/png';
$max_upload_file_size = 20971520;

I can upload small files (sub 1mb) fine with no problem and the system reports "File uploaded! The file will replace the current one (if any) after saving the form.", but larger images just simply return the error "An error occurred when uploading a file.", despite my max_upload_file_size being ~20mb.

Clearly my other config & permissions are fine as it will allow smaller files to be uploaded without issue. Is there somewhere else I need to specify a maximum file size?

System info​

You are using DaDaBIK version 11.11-Elba enterprise, installed on 2023-11-06 17:34:17

PHP Version: 8.2.7

mysql version: 10.11.4-MariaDB-1~deb12u1

Web server: Apache/2.4.57 (Debian)

Client: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/119.0.0.0 Safari/537.36

 

[deep64blue]

Have you checked the error logs on your Server.

 

[mark-lunn]

I'm not sure where I'd find that deep64blue. Does Dadabik have a specific location for logs?

I've checked /var/log/apache2 and can't see any meaningful errors in there. Your help is appreciated, thank you.

 

[juergen_mueller]

Maybe you could check whether your php.ini allows larger uploads : upload_max_filesize.

 

[deep64blue]

Does Dadabik have a specific location for logs?

No.

I've checked /var/log/apache2 and can't see any meaningful errors in there. Your help is appreciated, thank you.

I was talking about the Server logs which you have found, strange if there is nothing there at the time you are hitting this issue, you might want to check what level of logging is enabled.

 

[mark-lunn]

Maybe you could check whether your php.ini allows larger uploads : upload_max_filesize.

Looks like this has done the trick, thank you juergen_mueller!