Can not upload images from an iphone


I have my dadabik application running fine. I can upload images from any computer
but when I try to upload from an iphone it says "there was an error uploading the image"

Both the computer and the iphone are accessing my dadabik application using chrome,
and they are on separate networks from the server.

No idea why this might be happening..

Your current DaDaBIK version​

You are using DaDaBIK version 10.3-Manarola enterprise, installed on 10-31-2020

System info​

PHP Version: 7.4.3

mysql version: 8.0.30-0ubuntu0.20.04.2

Web server: Apache/2.4.41 (Ubuntu)

Client: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/ Safari/537.36


Staff member
are you sure you are uploading, as a test, the same file? If not, it could be just a file extension issue. iPhones save images in HEIF format and the .heif extension is not enabled by default in config_custom (check allowed_file_exts_ar in config.php).

We should give a more detailed error message when an upload error occurs.