meanster99
Well-known member
Hi,
I get the following error when trying to produce a PDF (using the "No PDF template" default setting)::
TCPDF ERROR: [Image] Unable to get the size of the image: https://mywebsite.com/index.php?r=1588073829&function=show_file&file_type=image_file&tablename=tblClients&tablename_original=tblClients&file_field_name=fldImageWinFront&master_table_name=&is_items_table=0&where_field=fldClientID&where_value=4
The image (it is one of several image fields in the table) the error refers to is the first image in my table. The images display fine in grid, edit and details view.
Uploading images usually works OK (see exception below) and images are being stored in the upload folder correctly. I believe I have the correct settings in config for $upload_directory and $upload_relative_url. Any ideas what could be causing this?
EXCEPTION for images uploading correctly: I do have a problem when trying to upload images from my iPhone. If I choose "select image from library" the upload fails and I get the "An error occurred when uploading a file" error. This error doesn't occur if I actually take an image with the phones camera and upload it immediately. But any image I try to upload already in my image library on my phone fails. Any ideas what could be cauing this?
I have all the correct settings in config, including file types and paths etc, and as I say, it works fine with new images just taken, and also works fine on my desktop computer with existing images.
You are using DaDaBIK version 10.1-Manarola enterprise, installed on 04-27-2020 (installation code: 154545ea6b612ec5e9), the latest version of DaDaBIK is 10.1-Manarola released on 03-09-2020
You are running the last release of DaDaBIK
In case you want to upgrade to a more powerful edition (from Pro to Enterprise/Platinum, from Enterprise to Platinum) please contact us.
System info
PHP Version: 7.0.33
mysql version: 5.5.5-10.2.29-MariaDB-log
Web server: Apache
Client: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.113 Safari/537.36
I get the following error when trying to produce a PDF (using the "No PDF template" default setting)::
TCPDF ERROR: [Image] Unable to get the size of the image: https://mywebsite.com/index.php?r=1588073829&function=show_file&file_type=image_file&tablename=tblClients&tablename_original=tblClients&file_field_name=fldImageWinFront&master_table_name=&is_items_table=0&where_field=fldClientID&where_value=4
The image (it is one of several image fields in the table) the error refers to is the first image in my table. The images display fine in grid, edit and details view.
Uploading images usually works OK (see exception below) and images are being stored in the upload folder correctly. I believe I have the correct settings in config for $upload_directory and $upload_relative_url. Any ideas what could be causing this?
EXCEPTION for images uploading correctly: I do have a problem when trying to upload images from my iPhone. If I choose "select image from library" the upload fails and I get the "An error occurred when uploading a file" error. This error doesn't occur if I actually take an image with the phones camera and upload it immediately. But any image I try to upload already in my image library on my phone fails. Any ideas what could be cauing this?
I have all the correct settings in config, including file types and paths etc, and as I say, it works fine with new images just taken, and also works fine on my desktop computer with existing images.
You are using DaDaBIK version 10.1-Manarola enterprise, installed on 04-27-2020 (installation code: 154545ea6b612ec5e9), the latest version of DaDaBIK is 10.1-Manarola released on 03-09-2020
You are running the last release of DaDaBIK
In case you want to upgrade to a more powerful edition (from Pro to Enterprise/Platinum, from Enterprise to Platinum) please contact us.
System info
PHP Version: 7.0.33
mysql version: 5.5.5-10.2.29-MariaDB-log
Web server: Apache
Client: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.113 Safari/537.36